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Refund Policy

At OmegleLive.net, we strive to provide an exceptional user experience and ensure customer satisfaction. This Refund Policy explains the circumstances under which refunds may be issued for any paid services on our platform. By using OmegleLive.net, you agree to this policy.

General Refund Terms

Refunds are only applicable to users who have purchased premium features or services on OmegleLive.net. Free services are not eligible for refunds as no payment is involved.

Eligibility for Refunds

You may be eligible for a refund under the following conditions:

  1. Technical Issues: If you encounter technical problems that prevent you from using the service and our support team is unable to resolve the issue.
  2. Unauthorized Transactions: If a payment was made without your authorization, please contact us immediately to investigate the matter.

Non-Refundable Conditions

Refunds will not be issued under the following circumstances:

  • Dissatisfaction with free services.
  • Failure to use the purchased services within the validity period.
  • Violations of our Terms of Service or community guidelines, resulting in account suspension or termination.

How to Request a Refund

To request a refund, please follow these steps:

  1. Contact us at [email protected] with the subject line “Refund Request.”
  2. Include the following details in your email:
    • Your payment receipt or transaction ID.
    • The reason for your refund request.
    • Any supporting evidence, such as screenshots or error messages.

Our team will review your request and respond within 5-7 business days.

Refund Method

Approved refunds will be issued using the original payment method. Please allow additional processing time based on your payment provider’s policies.

Changes to This Policy

OmegleLive.net reserves the right to modify this Refund Policy at any time. Changes will be effective upon posting to this page. We encourage users to review this policy regularly.

Contact Us

If you have any questions or concerns regarding our Refund Policy, feel free to contact us:

Email: [email protected]